Last updated: January 2025
| Cancellation Notice | Refund |
|---|---|
| More than 7 days before check-in | 100% refund |
| 3–7 days before check-in | 50% refund |
| Less than 3 days before check-in | No refund |
| No-show (failure to check in) | No refund |
To cancel a booking, log in to your Travel Nest account, go to My Bookings, and click Cancel Booking next to the relevant reservation. You will receive an email confirmation of the cancellation.
Approved refunds are processed within 5–7 business days to the original payment method. Bank processing times may add an additional 2–3 days depending on your bank.
Some rooms are offered at a discounted non-refundable rate. These are clearly marked as Non-Refundable before you confirm the booking. No refund is applicable on these regardless of the cancellation date.
Date changes are subject to availability and may result in a price difference charged at the current rate. To modify a booking, contact our support team at support@travelnest.in.
In cases of natural disasters, government-mandated travel restrictions, or other force majeure events, Travel Nest will work with hotel partners to offer full refunds or date changes on a case-by-case basis.